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Ready to see how your service team could work tomorrow? Secure your demo and experience lytra.

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Never search again for similar service cases, emails, or service documents

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Use all your expert knowledge. Whether new or experienced: every service employee becomes an expert.

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Automate your service processes with AI agents. End-to-end integrated into your IT systems.

Go live in days, not months

With numerous plug-and-play interfaces to your IT systems like ERP, CRM, DMS or cloud, lytra is ready to use in just a few days.

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STEP 1

Proof of Concept

We offer a four-week trial phase using your own data

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STEP 2

Integration

Sit back and relax while our experts connect lytra with your IT systems.

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STEP 3

In operation

Get started with AI agents, ready to deploy in just a few days

Data Protection and IT Security

lytra ensures all services are hosted on GDPR-compliant, ISO 27001 certified, high-security servers within the EU. Your data is always encrypted using industry-standard protocols like TLS and never used to train our AI models. Additional security is provided by robust security mechanisms like 2FA and dynamic, context-aware data access policies.

More about IT security

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Still Got Questions?

Why should I use lytra instead of customer service software like Salesforce, SAP, etc.?

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You don't have to choose between lytra and your current ticketing system - you can use both! While conventional ticketing systems organize incoming requests from different channels into service cases, lytra shows your service team everything they need to know: similar service cases, relevant emails, and technical documents. All in real time, and all in one place.

What added value does lytra offer me?

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Our mission is to ensure your service team can be there for your customers 100% of their time. As of today, that’s often not possible: your service team spends hours searching for similar cases, emails, and documents before they can help your customers. lytra shows your service team everything they need to know: similar service cases, relevant emails, and technical documents. In real time. In one place.

What happens to my data and are you GDPR compliant?

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Of course lytra is GDPR compliant. We guarantee that all our services are hosted on servers within the EU that are fully GDPR compliant and ISO 27001 certified. Your data is always encrypted using industry-standard protocols such as TLS and is never used to train AI models. Additional data protection is ensured through security measures such as two-factor authentication (2FA) and dynamic, contextual data access policies.